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TrackIT 3.0 has arrived: our performance management software for first responders, municipal offices, and fire departments just got some upgrades. These new reporting features have practical benefits for every team, and can be part of essential workplace culture improvements, let’s take a closer look. New Reporting Features in TrackIT 3.0 The new reporting features in TrackIT’s latest software update include: What This Means for Your Team These features give you an opportunity to change the

Whether you’re overseeing a municipal office or a leader in emergency response, you want your team supported to do their best work. Excellent support means going beyond a single, year-end performance review, or a biannual evaluation. Regular check-ins build trust between team members and supervisors, and allow you to pivot sooner when changes are needed.  To do that well, you need a performance rating system that works for your team. Here are two we recommend

If you run a public agency (police or fire department, 911/EMS dispatch), or are in leadership  at a municipal office, you know transparency matters more than ever. Lack of accountability breeds mistrust, and that mistrust can cause safety risks for community members and agency personnel. There’s a way forward. And it starts with your department. Trusting Teams Make Trustworthy Agencies  When you’re already cultivating trust and transparency in your department or agency, community trust follows.

Most of us do two things at the start of each year: set personal goals, and give up on them. Survey after survey finds more than 90% of people throwing in the towel during the month of January. The second Friday in January even has a nickname: Quitter’s Day. And we don’t do any better as organizations: 9 out of 10 companies in one Reflektive report consistently fail to reach their organizational goals. When it

Whether you’re in senior leadership in a police department, fire department, 911 dispatch center, or  EMS department, you can’t leave performance reviews to your gut. “The way we’ve always done it” is not going to keep your team performing its best in the constantly-evolving landscape of emergency response.  Here’s how to conduct meaningful year-end performance reviews for your public safety teams. Before the Meeting: Take These 3 Steps   Starting with the previous review’s goals is