Performance Management System Designed For First Responders
The only tool of its kind, TrackIT is designed with fire departments, EMS, police departments, 911 dispatchers, municipalities, and utility districts in mind. Go beyond a to-do list. Help your team exceed expectations with the best performance management software for their critical work.

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How TrackIT Works
Ready to have industry-leading performance management software at your fingertips? All you need is a browser. Once you log in, you can access and customize TrackIT to your emergency service department. Here are just a few of the many things TrackIT can do:




Tenzinga Is Now TrackIT Performance Management

Measurable Insights For Lasting Growth
We know the challenges leaders and supervisors face. We built TrackIT to help you meet them.
Before TrackIT
- “I need a way to track my team’s progress without spending hours on paperwork.....”
- "It's frustrating trying to recognize my top performers when I don’t have solid data to back me up…"
- “I want to support my team’s growth, but it’s tough to track improvement over time...”
- "I'm tired of guessing where we need improvement…”




After TrackIT
- TrackIT makes it easy to track progress with instant, intuitive reporting on metrics that matter.
- Our quantitative method of tracking employee success helps you easily identify top performers, and opportunities to help your team improve.
- TrackIT shows real-time progress updates for every employee using measurable data that empowers you to give more helpful feedback.
- There’s no need for guesswork. TrackIT pinpoints exactly where each employee is excelling and where they can grow.
What Can TrackIT Do For You?
Teams and leadership stay on track when goals, expectations, and milestones are clear. You can customize your organization’s performance management system across critical areas, including:
Goal Management
Set and track individual, team and organizational goals for more efficient growth and development at all levels.
Expectation/ Performance Management
Set expectations for job assignments, with clear tasks, and consistent standards to give every team member a clear path forward.
Performance Reports
Generate comprehensive annual reports that spotlight your accomplishments for teams and stakeholders.
Development Planning
Create an environment of collaboration with employees as you work together to devise a custom development plan with actionable steps toward success.
Performance Logs
Quickly document performance and provide feedback, creating a clear record that fosters open communication between employees and leadership.
Counseling/Coaching
Have important conversations about performance improvement and utilize effective accountability tools to help make it happen.

More Clarity, Greater Impact
When employees and teams have clear goals and expectations, open lines of communication, and opportunities for professional growth, they provide more efficient, higher-quality service to the clients, communities, and stakeholders they serve.

What Sets TrackIT Apart?
- TrackIT technology combines our proprietary performance management system with all the tools you need to personalize employee performance reviews, annual reporting, goal setting, and more.
- The only performance management system designed for city governments and first responders, we’re built to help those agencies and departments do their best work for their communities.
Hear From Our Satisfied Customers
TrackIT Performance Management system is a bachelor’s degree in a box. Everything that is needed for Fire Department Leadership to improve their leadership and employee performance is included in TrackIT. The ability to increase communication, consistency and performance throughout the whole department is what makes TrackIT a “must have” for any fire department of any size.
—Dan Munsey, Fire Chief
San Bernardino County Fire Department
Since we began using TrackIT, our leaders and fire fighters now look for the good things they are doing for the department and each other. The efficiency and morale of the department has improved incredibly since TrackIT Performance Management system has been implemented in our department.
TrackIT is a tool I wish I had years ago as a Chief Officer. I highly recommend TrackIT Performance Management System for any size fire department.
—Bill Brown, Fire Chief
Brownsburg, IN
TrackIT has helped us to create a valuable employee evaluation. It is really more than just that, it is a tool that is helping us be better leaders. The fire service is a little different animal since most of our employees work together 24 hours at a time. It makes it tough for a lot of the officers to realize they must be good leaders and document praise to their employees along with documenting the shortfalls. The past three years of using TrackIT we have experienced a very positive impact on our department.
—Gene Konzen, Fire Chief
Wayne Township Fire Department
The TrackIT tool provides our employees with a continuous feedback tool that encourages leaders to recognize excellent performance and address below standard performance before it becomes a problem. TrackIT staff and personnel are responsive and professional. They follow-up regularly and add value to our organization beyond the product they provide. I highly recommend TrackIT for any organization that wants to go to the next level in leader and employee development.
—Jeremy Pell, Fire Chief
White River Fire Department
Delta Fire recently went live with TrackIT for employee evaluations and a professional development platform. The system has enabled us to significantly increase the weight and validity of our employee evaluations in an on-going format with an annual report. Additionally it has helped us develop a better line of communication between firefighters and officers, as well as providing guided professional development opportunities for our employees.
—John Clark, Fire Chief
Delta Township Fire Dept
We have been using TrackIT for the last three years and find that it is the best product on the market regarding performance management. TrackIT is simple to use and easy to access anywhere. Examining performance evaluation programs for over a decade, I can say for certain that this program removes the subjectivity found in other programs and will allow your personnel and organization as a whole to reach new heights.
—Joel Thacker, Division Chief of Administration and Fire Prevention
Plainfield Fire Territory

Fire/EMS
TrackIT gives firefighters and emergency medical service teams a clear, structured way to track performance, and growth—so when every second counts, they’re always ready to respond at their best.

Police Departments
TrackIT helps police departments track officer goals, growth, and performance, ensuring accountability, readiness, and excellence in every aspect of law enforcement.

911 Dispatch Centers
TrackIT helps large 911 dispatch centers manage employee goals, expectations, and performance, providing the structure to help team members improve year after year.

Municipalities
TrackIT helps municipalities streamline performance management, track employee growth, and maintain high standards, making it easier to build strong, efficient teams that serve their community.
Who We Serve
Want To Learn More?
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We’re ready to show your team what TrackIT Performance Management can do, and we look forward to connecting with you!