Performance Management System Designed For First Responders
The only tool of its kind, TrackIT is designed with fire departments, EMS, police departments, 911 dispatchers, municipalities, and utility districts in mind. Go beyond a to-do list. Help your team exceed expectations with the best performance management software for their critical work.
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How TrackIT Works
Ready to have industry-leading performance management software at your fingertips? All you need is a browser. Once you log in, you can access and customize TrackIT to your emergency service department. Here are just a few of the many things TrackIT can do:
Tenzinga Is Now TrackIT Performance Management
Measurable Insights For Lasting Growth
We know the challenges leaders and supervisors face. We built TrackIT to help you meet them.
Before TrackIT
- “I need a way to track my team’s progress without spending hours on paperwork.....”
- "It's frustrating trying to recognize my top performers when I don’t have solid data to back me up…"
- “I want to support my team’s growth, but it’s tough to track improvement over time...”
- "I'm tired of guessing where we need improvement…”
After TrackIT
- TrackIT makes it easy to track progress with instant, intuitive reporting on metrics that matter.
- Our quantitative method of tracking employee success helps you easily identify top performers, and opportunities to help your team improve.
- TrackIT shows real-time progress updates for every employee using measurable data that empowers you to give more helpful feedback.
- There’s no need for guesswork. TrackIT pinpoints exactly where each employee is excelling and where they can grow.
What Can TrackIT Do For You?
Teams and leadership stay on track when goals, expectations, and milestones are clear. You can customize your organization’s performance management system across critical areas, including:
Goal Management
Set and track individual, team and organizational goals for more efficient growth and development at all levels.
Expectation/ Performance Management
Set expectations for job assignments, with clear tasks, and consistent standards to give every team member a clear path forward.
Performance Reports
Generate comprehensive annual reports that spotlight your accomplishments for teams and stakeholders.
Development Planning
Create an environment of collaboration with employees as you work together to devise a custom development plan with actionable steps toward success.
Performance Logs
Quickly document performance and provide feedback, creating a clear record that fosters open communication between employees and leadership.
Counseling/Coaching
Have important conversations about performance improvement and utilize effective accountability tools to help make it happen.
More Clarity, Greater Impact
When employees and teams have clear goals and expectations, open lines of communication, and opportunities for professional growth, they provide more efficient, higher-quality service to the clients, communities, and stakeholders they serve.
What Sets TrackIT Apart?
- TrackIT technology combines our proprietary performance management system with all the tools you need to personalize employee performance reviews, annual reporting, goal setting, and more.
- The only performance management system designed for city governments and first responders, we’re built to help those agencies and departments do their best work for their communities.
Hear From Our Satisfied Customers
TrackIT has truly elevated how we manage and lead our people. It streamlines performance tracking, but more importantly, it fosters clear, direct communication across all levels of our organization. From frontline crews to command staff, expectations are transparent, feedback is timely, and accountability is shared. We appreciate how TrackIT encourages honest conversations and keeps everyone aligned on our mission and values.
—Chad Russell , Fire Chief
Andover, KS
The team at TrackIT has been responsive and helpful throughout our onboarding process. They’ve been quick to answer any questions and very easy to work with. While we’re still getting used to the system, we’ve found the process of entering logs for multiple employees to be straightforward and user-friendly. We’re continuing to work toward our goal of simplifying and streamlining the performance evaluation process. We appreciate the support we’ve received so far and look forward to continuing to explore what the system has to offer.
—Brook Brunetti, Executive Administrative Assistant
Jeffcom 911
We have been a client of TrackIT Performance Management, formerly Tenzinga, for several years. The platform is incredibly user-friendly and works seamlessly for all employee types making our performance review process more meaningful and accurate. What truly sets them apart is their exceptional customer service- their team has been responsive, knowledgeable, open, and genuinely invested in our success through ongoing support.
—Kim M. Bautista, PHR Human Resource Director
City Of Parkland
TrackIT Performance Management has significantly improved our goal-setting and performance tracking processes. Supervisors and officers now have real-time visibility into expectations and individual progress, resulting in a noticeable increase in accountability and clear expectations. The platform’s automated reporting tools have also streamlined our semi- and annual reviews, generating comprehensive performance reports with a single click. This efficiency not only saves administrative time but also enhances our employees’ ability to track their performance constantly.
—Robbie Whitfield, CDM Fire Chief / Administrator
Pace Fire Rescue District
TrackIT provides our department with a more modern way of conducting ongoing performance evaluations. Not only has it eliminated the paper shuffle, it has streamlined the process to allow our officers to evaluate daily, weekly and monthly with ease. Overall, now that we have completed a full year of the process, we found that logging events monthly we are able to truly evaluate our staff’s performance.
—Rob Bocanegra, Assistant Fire Chief
Hutto Fire District
Fire/EMS
TrackIT gives firefighters and emergency medical service teams a clear, structured way to track performance, and growth—so when every second counts, they’re always ready to respond at their best.
Police Departments
TrackIT helps police departments track officer goals, growth, and performance, ensuring accountability, readiness, and excellence in every aspect of law enforcement.
911 Dispatch Centers
TrackIT helps large 911 dispatch centers manage employee goals, expectations, and performance, providing the structure to help team members improve year after year.
Municipalities
TrackIT helps municipalities streamline performance management, track employee growth, and maintain high standards, making it easier to build strong, efficient teams that serve their community.
Who We Serve
Want To Learn More?
Book A Free Demo
We’re ready to show your team what TrackIT Performance Management can do, and we look forward to connecting with you!
