Performance Management System For Fire Departments and EMS
To do their best work, fire departments, EMS, and EMTs need performance management software built for their workplace demands. TrackIT was designed for fire chiefs and other leadership to set and manage team goals, monitor workplace performance, and meet challenges head on.
The Best Performance Management Tool For Firefighter And Emergency Medical Services Teams
First responders face lots of challenges on the path to success. Make sure your firefighters and emergency medical technicians have the tools and systems they need to do their best work.
- “Our firemen and emergency responders don’t have time for lots of paperwork, but documentation matters…”
- "We’d love to recognize our top fireman or first responder, but we don’t know how to accurately determine who that is...”
- “I want to improve our call response time, but am not sure what our starting point is...”
- "I'd love to share our accomplishments with the community…”
- TrackIT makes it easy to track standards, compliance, and other key metrics with instant, intuitive reporting.
- Using quantitative goal-setting and performance-tracking tools ensures recognition is fair, objective, and consistent.
- TrackIT shows real-time progress updates for firefighting and EMS teams, with specific insights for each employee in your department.
- You can generate annual reports using emergency responders’ performance data to showcase and celebrate their positive impact on the community you serve.
How TrackIT Works
Industry-leading performance management software for fire departments and EMS Teams is at your fingertips: all you need is a browser. Once you log in, you can access and customize TrackIT to your emergency services or fire department.
What Can TrackIT Do For You?
First responders and fire departments who use TrackIT see the results for themselves. Our tools and systems are based on industry best practices for performance management, and can be tailored to fit your department’s needs.
Volunteer Fire Department & Nonprofit Discount
Volunteer fire departments and 501(c)(3) organizations qualify for exclusive discounts on their TrackIT membership. Contact us to learn more about special pricing for those who serve our communities.
TrackIT Features Include:
Goal Management
Expectation/ Performance Management
Performance Reports
Development Planning
Performance Logs
Counseling/Coaching
Performance Tracking in the Field
With TrackIT’s browser-based platform, leaders can log performance feedback in real time from any device, whether on a desktop at the station or on a mobile phone in the field. This ensures accurate, immediate documentation without disrupting operations.
Clear Job Expectations & Growth Plans
Ensure every firefighter and EMS professional understands their role with clearly defined job expectations and performance goals. Leaders can set individual and department-wide objectives, track progress over time, and create a structured path for professional development and career advancement.
Organized Performance Insights
TrackIT simplifies performance management by allowing leaders to log ratings, track progress, and generate detailed reports. These insights help identify strengths, address areas for improvement, and guide career development with structured feedback and development plans.
TrackIT is a straightforward solution designed for the fast-paced, high-stakes world of first responders. It streamlines performance tracking, improves communication, and helps leaders develop their teams without added complexity. By providing clear insights into job performance and growth opportunities, TrackIT ensures firefighters and EMS personnel are always prepared to serve their communities with confidence.
TrackIT Benefits
Grow With Our In-Person Leadership Development Course
The TrackIT Leadership Development Course is designed to equip leaders with the essential skills to lead effectively in high-pressure environments. This course focuses on decision-making, team leadership, and day-to-day management while emphasizing the importance of structured performance tracking. By implementing a manageable performance review system, leaders can conduct annual evaluations that highlight strengths, identify areas for growth, and create targeted development plans. Providing clear, trackable feedback ensures service and agency professionals continue to improve, fostering a culture of continuous learning and excellence. Through structured assessments and ongoing training opportunities, people managers can enhance their leadership capabilities and maintain the highest standards of service and safety.
Fill out the quote form and schedule a demo
Once purchased, schedule your TrackIT 101 call to get started
Get additional support with leadership training
See measurable improvement from your team members
Fill out our quote request form and book your free demo. After installation, you’ll receive ongoing support from our experts to ensure you and your team get the most from TrackIT.
Ready To Get Started?
Hear From Our Satisfied Customers
TrackIT has truly elevated how we manage and lead our people. It streamlines performance tracking, but more importantly, it fosters clear, direct communication across all levels of our organization. From frontline crews to command staff, expectations are transparent, feedback is timely, and accountability is shared. We appreciate how TrackIT encourages honest conversations and keeps everyone aligned on our mission and values.
—Chad Russell , Fire Chief
Andover, KS
The team at TrackIT has been responsive and helpful throughout our onboarding process. They’ve been quick to answer any questions and very easy to work with. While we’re still getting used to the system, we’ve found the process of entering logs for multiple employees to be straightforward and user-friendly. We’re continuing to work toward our goal of simplifying and streamlining the performance evaluation process. We appreciate the support we’ve received so far and look forward to continuing to explore what the system has to offer.
—Brook Brunetti, Executive Administrative Assistant
Jeffcom 911
We have been a client of TrackIT Performance Management, formerly Tenzinga, for several years. The platform is incredibly user-friendly and works seamlessly for all employee types making our performance review process more meaningful and accurate. What truly sets them apart is their exceptional customer service- their team has been responsive, knowledgeable, open, and genuinely invested in our success through ongoing support.
—Kim M. Bautista, PHR Human Resource Director
City Of Parkland
TrackIT Performance Management has significantly improved our goal-setting and performance tracking processes. Supervisors and officers now have real-time visibility into expectations and individual progress, resulting in a noticeable increase in accountability and clear expectations. The platform’s automated reporting tools have also streamlined our semi- and annual reviews, generating comprehensive performance reports with a single click. This efficiency not only saves administrative time but also enhances our employees’ ability to track their performance constantly.
—Robbie Whitfield, CDM Fire Chief / Administrator
Pace Fire Rescue District
TrackIT provides our department with a more modern way of conducting ongoing performance evaluations. Not only has it eliminated the paper shuffle, it has streamlined the process to allow our officers to evaluate daily, weekly and monthly with ease. Overall, now that we have completed a full year of the process, we found that logging events monthly we are able to truly evaluate our staff’s performance.
—Rob Bocanegra, Assistant Fire Chief
Hutto Fire District
See TrackIT In Action
Schedule a free demo to see what TrackIT Performance Management solutions can do for your department.
What is the goal of performance management?
The goal of performance management is to optimize employee performance, improve morale, and streamline accurate communication of goals and expectations.
What is the best tool for performance management?
The best performance management software is one designed and customized for your department. TrackIT lets you set and manage individual, team, and organizational goals. You can use our reporting and analysis tools to track progress, and share real-time feedback with team members. Celebrate milestones as soon as they happen, or identify opportunities for growth before there are widespread issues. It’s all possible with TrackIT.
How do I set up the TrackIT software?
Once you purchase TrackIT, we offer one-on-one guidance to help you start off strong and set up your team for success.
Is the TrackIT software difficult to use?
TrackIT performance management software is intuitive and easy to use. Customize a variety of tools from your TrackIT dashboard with no download required: all you need is a username and password. TrackIT is desktop and mobile-friendly, so your team can get immediate feedback in the field. If you have any questions about how to get the most from TrackIT, our team is here to help.
