TrackIT Performance Management System Pricing
A performance management solution is an investment in your team. As their work, communication, and professionalism improve, your organization and your community benefit from their success.
Pricing Plans
BASIC
$2500 up to 25 users + $5/user/month over 25 users
- TrackIT 101
- Personnel Early Intervention
- Help Articles
- Dedicated Account Manager
- Monthly Newsletter
BASIC
BASIC +
$3000 up to 25 users + $6/user/month over 25 users
- TrackIT 101
- Personnel Early Intervention
- Help Articles
- Dedicated Account Manager
- Monthly Newsletter
- Leadership Forms
BASIC +
STANDARD
$5000 up to 35 users + $7/month/user over 35 users (does not include travel expenses)
- TrackIT 101
- Personnel Early Intervention
- Help Articles
- Dedicated Account Manager
- Monthly Newsletter
- Leadership Forms
- Access to Leadership Consulting Team
- (1) Virtual Leadership Refresher Course (up to 25 attendees) Coming Soon-See Below
- Leadership Resource Library- Coming Soon-See Below
sTANDARD
PREMIER
$8000 up to 50 users + $8/month/user over 50 users (does not include travel expenses)
- TrackIT 101
- Personnel Early Intervention
- Help Articles
- Dedicated Account Manager
- Monthly Newsletter
- Leadership Forms
- Access to Leadership Counseling Team
- (1) Virtual Leadership Refresher Course(up to 25 attendees) Coming Soon-See Below
- Leadership Resource Library- Coming Soon-See Below
- (1) In-Person Leadership Development Course/Year
PREMIER
Get An Instant Custom Quote
Fill out our quote request form below and book your free demo. After installation, you’ll get ongoing support from our experts to ensure you and your team get the most from TrackIT.
TrackIT Referral Discount
Current TrackIT users are eligible for up to 10% off their TrackIT membership when they refer another organization. Contact us for more information.
Volunteer Fire Department & Nonprofit Discount
Volunteer fire departments and 501(c)(3) organizations qualify for exclusive discounts on their TrackIT membership. Contact us to learn more about special pricing for those who serve our communities.
Personnel Early Intervention Tracking (PEI)
The TrackIT Personal Early Intervention (PEI) tool helps police departments meet government mandates and provides a proactive way for any organization to support its employees. By tracking key stress indicators, PEI helps leaders identify individuals who may need additional support before performance is impacted. Organizations can create a custom list or choose from our extensive options to monitor incidents such as complaints, safety concerns, or policy violations. For compliance, TrackIT automatically notifies a direct leader when three incidents occur within a rolling 30-day period. PEI operates independently from performance data or scoring, ensuring a fair and focused approach to employee well-being across any industry.
Leadership Forms
TrackIT Leadership Forms provide a structured approach to communication and performance management, helping leaders guide employees at every stage of their careers. These forms create a consistent framework for professional development, performance discussions, and probationary tracking.
Development Plan – A structured conversation tool that helps employees and leaders discuss career goals, promotions, certifications, or training needs. Leaders document aspirations and action steps, making them accessible 24/7 and linking them to performance goals for greater visibility.
Counseling Form – A guide for addressing below-standard performance with clarity and accountability. This form outlines specific behaviors that need improvement, expected competency levels, and a timeframe for progress. By fostering open communication, it ensures employees have clear steps to get back on track.
Probationary Form – COMING SOON
Leadership Consulting Team
The TrackIT Leadership Consulting Team is made up of seasoned leaders in Emergency Services, bringing over 100 years of combined experience in the fire service. Our experts work alongside department leaders to understand their unique challenges and develop practical solutions tailored to their environment. Consulting topics include conflict resolution, change management, employee engagement, strategic planning, policy and procedure development, and more—helping leaders navigate complex situations with confidence. Organizations with a plan that includes TrackIT Leadership Consulting will have access to our consulting team quarterly through a virtual call of up to 60 minutes, providing direct support and expert guidance.
Leadership Resource Library
TheTrackIT Leadership Resource Library is a collection of instructional videos, articles, and practical guides designed to support leaders. This library provides essential resources on key topics such as how to manage a low performer, creating a environment of excellence with clear communication, how to create a development plan and more. Whether you need step-by-step guidance, expert insights, or tools to enhance workplace effectiveness, this resource hub empowers leaders with the knowledge to navigate challenges and drive success.
In-Person Leadership Development Course
The TrackIT Leadership Development Course is designed to equip leaders with the essential skills to lead effectively in high-pressure environments. This course focuses on decision-making, team leadership, and day-to-day management while emphasizing the importance of structured performance tracking. By implementing a manageable performance review system, leaders can conduct annual evaluations that highlight strengths, identify areas for growth, and create targeted development plans. Providing clear, trackable feedback ensures service and municipal professionals continue to improve, fostering a culture of continuous learning and excellence. Through structured assessments and ongoing training opportunities, people managers can enhance their leadership capabilities and maintain the highest standards of service and safety.
Virtual Leadership Refresher Course
This interactive online session revisits key principles from our Leadership Development course, providing a fresh perspective and practical insights. Led by an experienced instructor, this session guides a team of up to 25 participants through essential leadership concepts. Designed for flexibility, this course adapts to your schedule and specific leadership needs, ensuring a seamless fit into your team’s development.
Fill out the quote form and schedule a demo
Once purchased, schedule your TrackIT 101 call to get started
Get additional support with leadership training
See measurable improvement from your team members
After you’ve filled out your quote request form, you can book your free demo to connect with a TrackIT team member and see the performance management system in detail. Once purchased, we will help get your organization onboarded with the TrackIT software, so you can start tracking your team’s performance.
Ready To Get Started?
Hear From Our Satisfied Customers
TrackIT Performance Management system is a bachelor’s degree in a box. Everything that is needed for Fire Department Leadership to improve their leadership and employee performance is included in TrackIT. The ability to increase communication, consistency and performance throughout the whole department is what makes TrackIT a “must have” for any fire department of any size.
—Dan Munsey, Fire Chief
San Bernardino County Fire Department
Since we began using TrackIT, our leaders and fire fighters now look for the good things they are doing for the department and each other. The efficiency and morale of the department has improved incredibly since TrackIT Performance Management system has been implemented in our department.
TrackIT is a tool I wish I had years ago as a Chief Officer. I highly recommend TrackIT Performance Management System for any size fire department.
—Bill Brown, Fire Chief
Brownsburg, IN
TrackIT has helped us to create a valuable employee evaluation. It is really more than just that, it is a tool that is helping us be better leaders. The fire service is a little different animal since most of our employees work together 24 hours at a time. It makes it tough for a lot of the officers to realize they must be good leaders and document praise to their employees along with documenting the shortfalls. The past three years of using TrackIT we have experienced a very positive impact on our department.
—Gene Konzen, Fire Chief
Wayne Township Fire Department
The TrackIT tool provides our employees with a continuous feedback tool that encourages leaders to recognize excellent performance and address below standard performance before it becomes a problem. TrackIT staff and personnel are responsive and professional. They follow-up regularly and add value to our organization beyond the product they provide. I highly recommend TrackIT for any organization that wants to go to the next level in leader and employee development.
—Jeremy Pell, Fire Chief
White River Fire Department
Delta Fire recently went live with TrackIT for employee evaluations and a professional development platform. The system has enabled us to significantly increase the weight and validity of our employee evaluations in an on-going format with an annual report. Additionally it has helped us develop a better line of communication between firefighters and officers, as well as providing guided professional development opportunities for our employees.
—John Clark, Fire Chief
Delta Township Fire Dept
We have been using TrackIT for the last three years and find that it is the best product on the market regarding performance management. TrackIT is simple to use and easy to access anywhere. Examining performance evaluation programs for over a decade, I can say for certain that this program removes the subjectivity found in other programs and will allow your personnel and organization as a whole to reach new heights.
—Joel Thacker, Division Chief of Administration and Fire Prevention
Plainfield Fire Territory
What if I add employees within the year?
If the number of users remains within the limits of your current plan, they can be added seamlessly. If you need to exceed your plan’s user limit, your dedicated TrackIT account manager will assist you in adding additional users to accommodate your growing team.
What is meant by “Performance Management”?
“Performance Management” is an umbrella term for the tasks and standards measured to communicate and clarify job responsibilities, priorities, expectations, and professional development planning.
What is the goal of performance management?
The goal of performance management is to optimize employee performance, improve morale, and streamline accurate communication of goals and expectations.
How do I set up the TrackIT software?
Once you purchase TrackIT, we offer one-on-one guidance to help you start off strong and set up your team for success.
FAQs
Want To Learn More?
Book A Free Demo
We’re ready to show your team what TrackIT Performance Management can do, and we look forward to connecting with you!
