The Best Performance Management System For Police And Law Enforcement
Ethical, excellent service is paramount for police chiefs and their officers to succeed. TrackIT offers software law enforcement agencies can use to improve job performance across teams and departments.




Software That Supports Emergency Responders
For police and law enforcement, the stakes are always high. The best performance management software minimizes overwhelm and maximizes efficiency so you and your first responders can focus on what matters most.
- Need to track and report on team performance without losing time?
- Struggling to find reliable ways to measure officers’ success?
- Under pressure to deliver results to community members and stakeholders?
- Committed to equipping your team for success?




- TrackIT is designed for streamlined, simplified tracking and reporting. Struggling to find reliable ways to measure officers’ success?
- Get access to qualitative performance data for every employee in real time.
- Utilize an intuitive software for police departments to set and manage goals.
- Get expert support customizing a performance management system that meets your needs.
How TrackIT Works
Industry-leading software for police and first responders is at your fingertips: all you need is a browser. Once you log in, you can access and customize TrackIT to your emergency services department. Here are just a few of the many things TrackIT can do:





What Can TrackIT Do For You?
Police and law enforcement agencies who use TrackIT see the results for themselves. Our tools and systems are based on industry best practices for performance management, and can be tailored to fit your department’s needs.
Personnel Early Intervention Tracking (PEI)
The TrackIT Personal Early Intervention (PEI) tool helps police departments meet government mandates by identifying officers experiencing stress factors that may impact performance. Departments can create a custom list or choose from our extensive options to track and manage incidents such as arrests, complaints, or use of force. For compliance, TrackIT automatically notifies an officer’s direct leader when three incidents occur within a rolling 30-day period. PEI operates independently from performance data or scoring, ensuring a fair and focused approach to officer support.

TrackIT Features Include:
Goal Management
Expectation/ Performance Management
Performance Reports
Development Planning
Performance Logs
Counseling/Coaching
Proactive Officer Support & Compliance
The TrackIT Personal Early Intervention (PEI) tool helps departments meet government mandates by tracking key stress indicators, such as complaints, arrests, or use-of-force incidents. When three incidents occur within a rolling 30-day period, direct leaders are automatically notified, ensuring officers receive the support they need before issues escalate.
Data-Driven Leadership Development
With multiple ranks and leadership roles in law enforcement, TrackIT helps departments make informed promotion and leadership decisions backed by real performance data. Leaders can track officer progress, review detailed performance reports, and identify top candidates for advancement based on measurable results.
Efficient Performance Tracking
TrackIT makes it easy to log officer performance, set job expectations, and document evaluations from any device, whether in the station or the field. With structured logs and reports, departments can ensure fair assessments, strengthen accountability, and provide officers with clear pathways for career growth.
TrackIT provides law enforcement agencies with a structured, data-driven approach to performance management. By streamlining documentation, ensuring compliance, and supporting leadership development, TrackIT helps police departments make informed decisions that enhance officer performance, accountability, and career growth.
TrackIT Benefits

Grow With Our In-Person Leadership Development Course
The TrackIT Leadership Development Course is designed to equip leaders with the essential skills to lead effectively in high-pressure environments. This course focuses on decision-making, team leadership, and day-to-day management while emphasizing the importance of structured performance tracking. By implementing a manageable performance review system, leaders can conduct annual evaluations that highlight strengths, identify areas for growth, and create targeted development plans. Providing clear, trackable feedback ensures service and municipal professionals continue to improve, fostering a culture of continuous learning and excellence. Through structured assessments and ongoing training opportunities, people managers can enhance their leadership capabilities and maintain the highest standards of service and safety.
Fill out the quote form and schedule a demo
Once purchased, schedule your TrackIT 101 call to get started
Get additional support with leadership training
See measurable improvement from your team members
Fill out our quote request form and book your free demo. After installation, you’ll receive ongoing support from our experts to ensure you and your team get the most from TrackIT.
Ready To Get Started?
Hear From Our Satisfied Customers
TrackIT Performance Management system is a bachelor’s degree in a box. Everything that is needed for Fire Department Leadership to improve their leadership and employee performance is included in TrackIT. The ability to increase communication, consistency and performance throughout the whole department is what makes TrackIT a “must have” for any fire department of any size.
—Dan Munsey, Fire Chief
San Bernardino County Fire Department
Since we began using TrackIT, our leaders and fire fighters now look for the good things they are doing for the department and each other. The efficiency and morale of the department has improved incredibly since TrackIT Performance Management system has been implemented in our department.
TrackIT is a tool I wish I had years ago as a Chief Officer. I highly recommend TrackIT Performance Management System for any size fire department.
—Bill Brown, Fire Chief
Brownsburg, IN
TrackIT has helped us to create a valuable employee evaluation. It is really more than just that, it is a tool that is helping us be better leaders. The fire service is a little different animal since most of our employees work together 24 hours at a time. It makes it tough for a lot of the officers to realize they must be good leaders and document praise to their employees along with documenting the shortfalls. The past three years of using TrackIT we have experienced a very positive impact on our department.
—Gene Konzen, Fire Chief
Wayne Township Fire Department
The TrackIT tool provides our employees with a continuous feedback tool that encourages leaders to recognize excellent performance and address below standard performance before it becomes a problem. TrackIT staff and personnel are responsive and professional. They follow-up regularly and add value to our organization beyond the product they provide. I highly recommend TrackIT for any organization that wants to go to the next level in leader and employee development.
—Jeremy Pell, Fire Chief
White River Fire Department
Delta Fire recently went live with TrackIT for employee evaluations and a professional development platform. The system has enabled us to significantly increase the weight and validity of our employee evaluations in an on-going format with an annual report. Additionally it has helped us develop a better line of communication between firefighters and officers, as well as providing guided professional development opportunities for our employees.
—John Clark, Fire Chief
Delta Township Fire Dept
We have been using TrackIT for the last three years and find that it is the best product on the market regarding performance management. TrackIT is simple to use and easy to access anywhere. Examining performance evaluation programs for over a decade, I can say for certain that this program removes the subjectivity found in other programs and will allow your personnel and organization as a whole to reach new heights.
—Joel Thacker, Division Chief of Administration and Fire Prevention
Plainfield Fire Territory
See TrackIT In Action


Schedule a free demo to see what TrackIT Performance Management solutions can do for your department.
What is the goal of performance management?
The goal of performance management is to optimize employee performance, improve morale, and streamline accurate communication of goals and expectations.
What is the best tool for performance management?
The best performance management software is one designed and customized for your department. TrackIT lets you set and manage individual, team, and organizational goals. You can use our reporting and analysis tools to track progress, and share real-time feedback with team members. Celebrate milestones as soon as they happen, or identify opportunities for growth before there are widespread issues. It’s all possible with TrackIT.
How do I set up the TrackIT software?
Once you purchase TrackIT, we offer one-on-one guidance to help you start off strong and set up your team for success.
Is the TrackIT software difficult to use?
TrackIT performance management software is intuitive and easy to use. Customize a variety of tools from your TrackIT dashboard with no download required: all you need is a username and password. TrackIT is desktop and mobile-friendly, so your team can get immediate feedback in the field. If you have any questions about how to get the most from TrackIT, our team is here to help.