TrackIT Performance Management Software
Designed with your team in mind, TrackIT makes it simple to set clear goals and expectations for your team. Empower your organization with actionable metrics that move you forward.
TrackIT Performance Management Features:
Goal Management
Set and track individual, team and organizational goals for more efficient growth and development at all levels.
Expectation/ Performance Management
Set expectations for job assignments, with clear tasks, and consistent standards to give every team member a clear path forward.
Performance Reports
Generate comprehensive annual reports that spotlight your accomplishments for teams and stakeholders.
Development Planning
Create an environment of collaboration with employees as you work together to devise a custom development plan with actionable steps toward success.
Performance Logs
Quickly document performance and provide feedback, creating a clear record that fosters open communication between employees and leadership.
Counseling/Coaching
Have important conversations about performance improvement and utilize effective accountability tools to help make it happen.
How TrackIT Works
Ready to have industry-leading performance management software at your fingertips? All you need is a browser. Once you log in, you can access and customize TrackIT to your emergency service department. Here are just a few of the many things TrackIT can do:
Fill out the quote form and schedule a demo
Once purchased, schedule your TrackIT 101 call to get started
Get additional support with leadership training
See measurable improvement from your team members
Fill out our quote request form and book your free demo. After installation, you’ll receive ongoing support from our experts to ensure you and your team get the most from TrackIT.
Ready To Get Started?
Why Choose TrackIT for Performance Management?
TrackIT is the only employee performance software designed specifically for emergency responders and municipalities. For over 25 years, we’ve helped leaders gain clear, accurate insights into their team’s performance so they can move forward with confidence and celebrate every success.
Detailed Software Features
Goal Management
Set and track individual, team, and organizational goals to drive growth and development at every level. Leaders can establish individual and team goals for their direct and indirect reports, ensuring alignment with department objectives. Organizational goals, set by the department leaders, provide a clear vision for long-term success. With structured goal-setting, teams stay focused, accountable, and continuously improve.
Expectations/ Performance Management
Set clear expectations for job assignments, with specific tasks, and consistent standards, giving every team member a defined path to success. TrackIT’s 24/7 accessible system outlines each position’s responsibilities with measurable standards based on participation, accuracy, completeness, and timeliness. Performance scores are automatically calculated using detailed feedback, ensuring transparency and consistency across your organization. With multiple leadership access points, employee progress can be monitored and supported at every level.
Performance Reports
Easily generate customized internal reports and comprehensive annual reviews that highlight individual and team accomplishments. TrackIT securely stores all performance data in one accessible location, eliminating the need to sift through notes or paperwork. Reports are based on the specific metrics your management team defines, ensuring accurate and meaningful evaluations. Whether preparing for annual reviews, tracking probationary employees, or assessing trainees, leaders can access real-time insights with just a click—keeping performance management seamless and data-driven.
Development Plans
Help employees build a clear path toward career growth with structured development plans. TrackIT allows leaders to outline action steps, required training, and key competencies needed for advancement. These plans provide a structured way to align individual aspirations with organizational goals, using real-time management feedback to guide progress. With ongoing discussions and tailored support, employees stay engaged, motivated, and on track for long-term success.
Performance Logs
Performance Logs are the heart of TrackIT, making it easy for leaders to document observations and provide immediate feedback with just a click. Each entry captures specific details, creating a clear snapshot of an employee’s performance over time. Once logged, both employees and leadership can access the information, fostering transparency and ongoing communication. This real-time record keeps everyone aligned, ensuring expectations are clear and progress is continuously tracked.
In-Person Leadership Development Course
The TrackIT Leadership Development Course is designed to equip leaders with the essential skills to lead effectively in high-pressure environments. This course focuses on decision-making, team leadership, and day-to-day management while emphasizing the importance of structured performance tracking. By implementing a manageable performance review system, leaders can conduct annual evaluations that highlight strengths, identify areas for growth, and create targeted development plans. Providing clear, trackable feedback ensures service and municipal professionals continue to improve, fostering a culture of continuous learning and excellence. Through structured assessments and ongoing training opportunities, people managers can enhance their leadership capabilities and maintain the highest standards of service and safety.
Fire/EMS
TrackIT gives firefighters and emergency medical service teams a clear, structured way to track performance, and growth—so when every second counts, they’re always ready to respond at their best.
Police Departments
TrackIT helps police departments track officer goals, growth, and performance, ensuring accountability, readiness, and excellence in every aspect of law enforcement.
911 Dispatch Centers
TrackIT helps large 911 dispatch centers manage employee goals, expectations, and performance, providing the structure to help team members improve year after year.
Municipalities
TrackIT helps municipalities streamline performance management, track employee growth, and maintain high standards, making it easier to build strong, efficient teams that serve their community.
Who We Serve
Want To Learn More?
Book A Free Demo
We’re ready to show your team what TrackIT Performance Management can do, and we look forward to connecting with you!
What software is used for performance management?
TrackIT uses a proprietary suite of tools, customized for first responders and municipal offices, that has helped guide organizations to success for decades.
Is the TrackIT software difficult to learn?
TrackIT is an intuitive and easy-to-understand software. To set you up for success, we provide training on how to best use TrackIT tools and features to support your team.
How do you measure performance management?
You can set and manage individual, team, and organizational goals on TrackIT, use our reporting and analysis tools to track progress, and share real-time feedback with team members to celebrate milestones or identify opportunities for growth.
How do performance logs work (with TrackIT performance reports)?
It’s quick and easy to enter and organize performance logs in TrackIT. Once added, logs automatically load into the performance report to keep your reporting accurate and up-to-date.
Who has access to employee reports, feedback, and logs?
Employee reports, feedback, and logs are only available to individual employees and their leaders, this information is not available to their peers.
How long does it take to get a performance report?
How long does it take to enter feedback?
Entering feedback on TrackIT only takes a few minutes, giving your team helpful insights immediately.
