The Performance Management System Municipalities & Utility Districts Trust
We’re committed to helping local and city governments exceed expectations and keep communities moving forward. TrackIT performance management software is designed for municipal leaders to set, track, and follow up on key performance goals with clear analysis and accurate reporting.





Designed for Municipal and Utility Districts
- City Clerk Employees
- Administrative Managers
- City Administrators
- Crossing Guards
- Public Works Departments
- Museum Employees
- Library Employees
- 911 Dispatch
- City Maintenance Employees
- Parks and Recreation Departments
- City Government Employees
- Facilities Management Teams
- Waste Services
- Fire/EMS
- Police Departments
Employee Performance Management Software Made Simple
If you manage and supervise municipal employees, your team’s success means your city’s success. You need more than a cookie-cutter performance review system, you need a powerful virtual toolbox that helps you empower everyone in your department.
- Need to track performance outcomes for a large team?
- Struggling to find objective ways to recommend improvements or measure success?
- Wondering how to share results with community members and stakeholders?
- Committed to equipping your team for success?
- TrackIT offers streamlined, simplified tracking and reporting for large municipal offices, without any individuals falling through the cracks.
- Get qualitative performance data that’s easy to understand (and act on) in real time.
- Utilize annual reporting tools to showcase your impact.
- Get expert support customizing a performance management system that meets their needs.
How TrackIT Works
Industry-leading goal management software for municipalities and utility districts is here: all you need is a browser. Once you purchase TrackIT, log in with your username and password and start customizing our tools and systems to your needs.
What Can TrackIT Do for You?
City government offices who use TrackIT know that the results speak for themselves. We built our performance management software guided by top industry standards and best practices. You can tailor its many features to your team’s needs.
TrackIT Features Include:
Goal Management
Expectation/ Performance Management
Performance Reports
Development Planning
Performance Logs
Counseling/Coaching
Seamless Multi-Department
Performance Management
TrackIT provides a centralized system for tracking performance across multiple departments, helping leaders manage employees efficiently while maintaining consistency across roles and responsibilities.
Clear Job Expectations & Growth Plans
TrackIT’s built-in org chart makes it simple to find employees across different departments by displaying names, roles, headshots, and contact details. Leaders can quickly locate team members, improving accessibility and coordination across the organization.
Structured Evaluations
& Leadership Development
TrackIT helps local governments and utility districts establish clear job expectations, set department-wide and individual goals, and document performance, making evaluations and leadership development simple and effective.
TrackIT simplifies performance management for government agencies and utility districts by bringing structure, transparency, and efficiency to every department. With powerful tools designed for multi-department organizations, TrackIT makes it easy to track employee progress, set clear expectations, and develop future leaders.
TrackIT Benefits
Grow With Our In-Person Leadership Development Course
The TrackIT Leadership Development Course is designed to equip leaders with the essential skills to lead effectively in high-pressure environments. This course focuses on decision-making, team leadership, and day-to-day management while emphasizing the importance of structured performance tracking. By implementing a manageable performance review system, leaders can conduct annual evaluations that highlight strengths, identify areas for growth, and create targeted development plans. Providing clear, trackable feedback ensures service and agency professionals continue to improve, fostering a culture of continuous learning and excellence. Through structured assessments and ongoing training opportunities, people managers can enhance their leadership capabilities and maintain the highest standards of service and safety.
Fill out the quote form and schedule a demo
Once purchased, schedule your TrackIT 101 call to get started
Get additional support with leadership training
See measurable improvement from your team members
Fill out our quote request form and book your free demo. After installation, you’ll receive ongoing support from our experts to ensure you and your team get the most from TrackIT.
Ready To Get Started?
Hear From Our Satisfied Customers
TrackIT has truly elevated how we manage and lead our people. It streamlines performance tracking, but more importantly, it fosters clear, direct communication across all levels of our organization. From frontline crews to command staff, expectations are transparent, feedback is timely, and accountability is shared. We appreciate how TrackIT encourages honest conversations and keeps everyone aligned on our mission and values.
—Chad Russell , Fire Chief
Andover, KS
The team at TrackIT has been responsive and helpful throughout our onboarding process. They’ve been quick to answer any questions and very easy to work with. While we’re still getting used to the system, we’ve found the process of entering logs for multiple employees to be straightforward and user-friendly. We’re continuing to work toward our goal of simplifying and streamlining the performance evaluation process. We appreciate the support we’ve received so far and look forward to continuing to explore what the system has to offer.
—Brook Brunetti, Executive Administrative Assistant
Jeffcom 911
We have been a client of TrackIT Performance Management, formerly Tenzinga, for several years. The platform is incredibly user-friendly and works seamlessly for all employee types making our performance review process more meaningful and accurate. What truly sets them apart is their exceptional customer service- their team has been responsive, knowledgeable, open, and genuinely invested in our success through ongoing support.
—Kim M. Bautista, PHR Human Resource Director
City Of Parkland
TrackIT Performance Management has significantly improved our goal-setting and performance tracking processes. Supervisors and officers now have real-time visibility into expectations and individual progress, resulting in a noticeable increase in accountability and clear expectations. The platform’s automated reporting tools have also streamlined our semi- and annual reviews, generating comprehensive performance reports with a single click. This efficiency not only saves administrative time but also enhances our employees’ ability to track their performance constantly.
—Robbie Whitfield, CDM Fire Chief / Administrator
Pace Fire Rescue District
TrackIT provides our department with a more modern way of conducting ongoing performance evaluations. Not only has it eliminated the paper shuffle, it has streamlined the process to allow our officers to evaluate daily, weekly and monthly with ease. Overall, now that we have completed a full year of the process, we found that logging events monthly we are able to truly evaluate our staff’s performance.
—Rob Bocanegra, Assistant Fire Chief
Hutto Fire District
See TrackIT In Action
Schedule a free demo to see what TrackIT Performance Management solutions can do for your department.
What is the goal of performance management?
The goal of performance management is to optimize employee performance, improve morale, and streamline accurate communication of goals and expectations.
What is the best tool for performance management?
The best performance management software is one designed and customized for your department. TrackIT lets you set and manage individual, team, and organizational goals. You can use our reporting and analysis tools to track progress, and share real-time feedback with team members. Celebrate milestones as soon as they happen, or identify opportunities for growth before there are widespread issues. It’s all possible with TrackIT.
How do I set up the TrackIT software?
Once you purchase TrackIT, we offer one-on-one guidance to help you start off strong and set up your team for success.
Is the TrackIT software difficult to use?
TrackIT performance management software is intuitive and easy to use. Customize a variety of tools from your TrackIT dashboard with no download required: all you need is a username and password. TrackIT is desktop and mobile-friendly, so your team can get immediate feedback in the field. If you have any questions about how to get the most from TrackIT, our team is here to help.