The Performance Management System Municipalities & Utility Districts Trust
We’re committed to helping local and city governments exceed expectations and keep communities moving forward. TrackIT performance management software is designed for municipal leaders to set, track, and follow up on key performance goals with clear analysis and accurate reporting.
Designed for Municipal and Utility Districts
- City Clerk Employees
- Administrative Managers
- City Administrators
- Crossing Guards
- Public Works Departments
- Museum Employees
- Library Employees
- 911 Dispatch
- City Maintenance Employees
- Parks and Recreation Departments
- City Government Employees
- Facilities Management Teams
- Waste Services
- Fire/EMS
- Police Departments
Employee Performance Management Software Made Simple
If you manage and supervise municipal employees, your team’s success means your city’s success. You need more than a cookie-cutter performance review system, you need a powerful virtual toolbox that helps you empower everyone in your department.
- Need to track performance outcomes for a large team?
- Struggling to find objective ways to recommend improvements or measure success?
- Wondering how to share results with community members and stakeholders?
- Committed to equipping your team for success?
- TrackIT offers streamlined, simplified tracking and reporting for large municipal offices, without any individuals falling through the cracks.
- Get qualitative performance data that’s easy to understand (and act on) in real time.
- Utilize annual reporting tools to showcase your impact.
- Get expert support customizing a performance management system that meets their needs.
How TrackIT Works
Industry-leading goal management software for municipalities and utility districts is here: all you need is a browser. Once you purchase TrackIT, log in with your username and password and start customizing our tools and systems to your needs.
What Can TrackIT Do for You?
City government offices who use TrackIT know that the results speak for themselves. We built our performance management software guided by top industry standards and best practices. You can tailor its many features to your team’s needs.
TrackIT Features Include:
Goal Management
Expectation/ Performance Management
Performance Reports
Development Planning
Performance Logs
Counseling/Coaching
Seamless Multi-Department
Performance Management
TrackIT provides a centralized system for tracking performance across multiple departments, helping leaders manage employees efficiently while maintaining consistency across roles and responsibilities.
Clear Job Expectations & Growth Plans
TrackIT’s built-in org chart makes it simple to find employees across different departments by displaying names, roles, headshots, and contact details. Leaders can quickly locate team members, improving accessibility and coordination across the organization.
Structured Evaluations
& Leadership Development
TrackIT helps local governments and utility districts establish clear job expectations, set department-wide and individual goals, and document performance, making evaluations and leadership development simple and effective.
TrackIT simplifies performance management for government agencies and utility districts by bringing structure, transparency, and efficiency to every department. With powerful tools designed for multi-department organizations, TrackIT makes it easy to track employee progress, set clear expectations, and develop future leaders.
TrackIT Benefits
Grow With Our In-Person Leadership Development Course
The TrackIT Leadership Development Course is designed to equip leaders with the essential skills to lead effectively in high-pressure environments. This course focuses on decision-making, team leadership, and day-to-day management while emphasizing the importance of structured performance tracking. By implementing a manageable performance review system, leaders can conduct annual evaluations that highlight strengths, identify areas for growth, and create targeted development plans. Providing clear, trackable feedback ensures service and municipal professionals continue to improve, fostering a culture of continuous learning and excellence. Through structured assessments and ongoing training opportunities, people managers can enhance their leadership capabilities and maintain the highest standards of service and safety.
Fill out the quote form and schedule a demo
Once purchased, schedule your TrackIT 101 call to get started
Get additional support with leadership training
See measurable improvement from your team members
Fill out our quote request form and book your free demo. After installation, you’ll receive ongoing support from our experts to ensure you and your team get the most from TrackIT.
Ready To Get Started?
Hear From Our Satisfied Customers
TrackIT Performance Management system is a bachelor’s degree in a box. Everything that is needed for Fire Department Leadership to improve their leadership and employee performance is included in TrackIT. The ability to increase communication, consistency and performance throughout the whole department is what makes TrackIT a “must have” for any fire department of any size.
—Dan Munsey, Fire Chief
San Bernardino County Fire Department
Since we began using TrackIT, our leaders and fire fighters now look for the good things they are doing for the department and each other. The efficiency and morale of the department has improved incredibly since TrackIT Performance Management system has been implemented in our department.
TrackIT is a tool I wish I had years ago as a Chief Officer. I highly recommend TrackIT Performance Management System for any size fire department.
—Bill Brown, Fire Chief
Brownsburg, IN
TrackIT has helped us to create a valuable employee evaluation. It is really more than just that, it is a tool that is helping us be better leaders. The fire service is a little different animal since most of our employees work together 24 hours at a time. It makes it tough for a lot of the officers to realize they must be good leaders and document praise to their employees along with documenting the shortfalls. The past three years of using TrackIT we have experienced a very positive impact on our department.
—Gene Konzen, Fire Chief
Wayne Township Fire Department
The TrackIT tool provides our employees with a continuous feedback tool that encourages leaders to recognize excellent performance and address below standard performance before it becomes a problem. TrackIT staff and personnel are responsive and professional. They follow-up regularly and add value to our organization beyond the product they provide. I highly recommend TrackIT for any organization that wants to go to the next level in leader and employee development.
—Jeremy Pell, Fire Chief
White River Fire Department
Delta Fire recently went live with TrackIT for employee evaluations and a professional development platform. The system has enabled us to significantly increase the weight and validity of our employee evaluations in an on-going format with an annual report. Additionally it has helped us develop a better line of communication between firefighters and officers, as well as providing guided professional development opportunities for our employees.
—John Clark, Fire Chief
Delta Township Fire Dept
We have been using TrackIT for the last three years and find that it is the best product on the market regarding performance management. TrackIT is simple to use and easy to access anywhere. Examining performance evaluation programs for over a decade, I can say for certain that this program removes the subjectivity found in other programs and will allow your personnel and organization as a whole to reach new heights.
—Joel Thacker, Division Chief of Administration and Fire Prevention
Plainfield Fire Territory
See TrackIT In Action
Schedule a free demo to see what TrackIT Performance Management solutions can do for your department.
What is the goal of performance management?
The goal of performance management is to optimize employee performance, improve morale, and streamline accurate communication of goals and expectations.
What is the best tool for performance management?
The best performance management software is one designed and customized for your department. TrackIT lets you set and manage individual, team, and organizational goals. You can use our reporting and analysis tools to track progress, and share real-time feedback with team members. Celebrate milestones as soon as they happen, or identify opportunities for growth before there are widespread issues. It’s all possible with TrackIT.
How do I set up the TrackIT software?
Once you purchase TrackIT, we offer one-on-one guidance to help you start off strong and set up your team for success.
Is the TrackIT software difficult to use?
TrackIT performance management software is intuitive and easy to use. Customize a variety of tools from your TrackIT dashboard with no download required: all you need is a username and password. TrackIT is desktop and mobile-friendly, so your team can get immediate feedback in the field. If you have any questions about how to get the most from TrackIT, our team is here to help.
