
Since updating TrackIT, we’ve loved hearing how v.3.0 is improving performance management and team communication for first responders, municipal offices, and fire departments. Last month, we covered the new reporting features teams can use to improve workplace communication and give their culture a boost. Now let’s explore how our admin updates streamline processes to help every client achieve excellent results.
New Admin Features in TrackIT 3.0
In TrackIT 3.0, administrators can utilize a reporting suite covering every layer of their organization. It’s easier than ever to monitor performance levels, coaching efforts, and development plan progress across all teams and departments.
This broader set of tools lets admins configure TrackIT to specific organizational needs. Admins can manage system data, who has access to it, and how updates are communicated to teams and leaders. Here are just a few of the things an administrator can do with TrackIT 3.0:
- Stay on top of review compliance, track documents/signatures, monitor goal progress, and flag overdue items.
- Log and update personnel activity, role changes, and employee movement all in the same place.
- Choose who receives emails and notifications
- Customize scoring, features, review timing, and more to fit your department or municipal office
- Clear all outstanding alerts in one click
- Run a full data export at any time for audits or records management
- Add your organization’s logo directly to the login page
- Override individual notification settings to ensure critical information reaches the right people
Simpler, More Secure Logins? Check.
Security is a top priority for any public safety or municipal office. So we’re excited that TrackIT 3.0 now supports Single Sign-On (SSO) through Okta and Azure. Teams and administrators can access TrackIT using the same credentials they already use for email and other department tools while keeping their login and session secure.
You now get faster access and a more secure login experience for every user. Plus there’s less IT overhead time, and no more password fatigue.
Bonus: You can now make your TrackIT login truly yours. Your administrator can now create a dedicated, branded login link specific to your team (i.e. trackitpm.com/yourorganization). Instead of a generic sign-in page, your team can create and use a TrackIT URL that belongs to you and is aligned with your other tools and branding.
What This Means for Your Office
Your EMS dispatch, police station, volunteer fire department, or municipal office has a lot to look forward to, thanks to TrackIT 3.0’s improved admin features:
- Compliance, Simplified: When your TrackIT administrator can oversee, customize, and update reporting more readily, you’re more prepared for compliance changes, audits, and other benchmarks.
- Security and Safety: Keeping logins and data safer gives you peace of mind, and reduces IT frustration across the board.
- Improved Communication: Clear and consistent communication improves alignment, and can go a long way toward improving performance at every level. Customizing your platform to match your team’s needs and preferences makes alignment more sustainable, and progress more possible.
Get More, Do More
Performance management is a crucial investment for successful public safety teams and government offices. You need a suite of tools that can do more for your team, so you can do more for your community. Want to see what TrackIT 3.0 can do for you?. Book a free demo with our software experts today to get your TrackIT reporting questions answers and start seeing results.